Welcome to TOM4!
TOM4 (Total Operations management 4 Business) offers a new way to manage the most important activities of any business! Sales and Service
The core activity for every business is about selling products or services and until sales are made there is no profit. When so much depends on Sales you would think that most businesses have well defined Sales and Services processes but this is not the case.
Making the sale is only part of the job because unless the sale is profitable and the customer is satisfied time and money is wasted. The perfect sales solution requires a combination of skills, experience and discipline to achieve profitable results.
The most cost effective way to increase profitability is through systems and workflow processes that increase productivity and lower operational costs. TOM4 will guarantee results!
The TOM4 Guarantee
The most cost effective way to increase profitability is through systems and workflow processes that increase productivity and lower operational costs. TOM4 will guarantee the following results:
- Increase productivity and reduce operational costs
- Introduce Quality and Assurance into workflow.
- Train and support staff to work to quality standards.
- Improve customer satisfaction from Sales and Service delivery.
- Prepare your business for Growth and Sale.
The results above are achieved within the first 12 months of operation or your money back, that’s our guarantee. We also guarantee that TOM4 will return its value on investment within the first 12 months, or your money back!
The Key to achieving the maximum return on investment for Sales and Service activity is to build intelligent work flow processes that introduce quality and consistency into the activity. The other Key factor is to use technology to automate routine activity and provide up to date information to the work force.
TOM4 management system is a start to finish operational management solution that deals with Lead generation, Quotes, Orders, Service, Delivery, Invoicing, support and after sales marketing. The true potential of Tom4 can’t be explained in a few words and needs to be seen in action to appreciate the effect systems have on business. A demonstration is the best way to fully understand why Tom4 can make these guarantees.
Obviously when we offer guarantees, we make it our business to know your business well enough to be sure we can deliver the results.
For a confidential discussion and demonstration Contact Us
TOM4 IMPROVES PROFITABILITY!
Increase productivity & reduce operational costs
Increase productivity & reduce operational costs by achieving more in less time and less fuss. Good workflow system provide staff with information and support to get jobs done well and on time. This improves staff confidence and moral, giving your staff the tools to do the job shows your commitment to them. In Australia, Labour costs generally exceed material costs, so saving time is saving money!
Introduce Quality & Assurance into workflow.
Introduce Quality & Assurance into workflow for your business by using tried proved and tested Sales and Service work flow processes that start with the opportunity and take it through to a Quote, Order, Delivery, Install and Proforma Invoice. This unique method of workflow process for each and every Sale or Service Activity guarantees that the work is completed to a quality standard, in the quickest time and for the lowest cost of operation.
Train & support staff to work to quality standards.
TOM4 trains staff as they work on the job which is especially helpful for new staff who can follow well defined work-flow processes that direct them to keep on track & on time while reporting to management.
Improve customer satisfaction from Sales & Service delivery.
TOM4 assists you to achieve this by building Customer Relationship Management activity into your Sales and Service workflow. This improves communication & contact with customers during the Sales & Service delivery process and ultimately determines their loyalty to your business over & above other competitors.
Prepare your business for Growth and Sale.
by implementing systems and processes that are easy for managers and investors to follow and understand. The easier your business is to operate the more attractive it is to investors. Your database is a valuable part of your business, but the data must be kept clean, up to date and secure. TOM4 ticks all the boxes in terms of functionality, ease of use, workflow management, data access and security.
Some Satisfied TOM Clients
TOM4 has delivered greater profitability from everyone in our organisation to the extent that it paid for itself within 3 months of the installation!
TOM4 is saving me 6-8 hours per week and our sales staff 2-3 hours per week. We are now able to provide greater professionalism, from initial contact through to “after-sales support”!
I was briefly shown how to use TOM4 instead of spending days with training. I could actually use TOM4 the very first day I tried it! With this efficiency, I can now spend more time with clients!
TOM4 provides a management solution that synchronises clients, jobs, accounts & suppliers for all aspects of our full-service agency. Now we can focus on making more sales!